The health of our shoppers and staff is important.
We continue to closely monitor the status of coronavirus in our area and take extra precautions in our stores.
- do not enter the store if you are sick (experiencing coughing, fever, or shortness of breath)
- wash your hands or use hand sanitizer when you arrive
- practice safe social distancing.
Updates from the Sales Floor
- Staff is available to lend assistance and limit customer traffic in the bulk section to accommodate proper social distancing.
- Customers will be provided with single-use gloves to wear.
- While the use of reusable bulk containers from home is suspended, a limited selection of plastic containers will be available at no cost.
Scoop bulk bins are open. Shoppers are required to wear gloves in the bulk aisle to prevent cross-contamination.
Gravity bins (as shown above), nut grinders, and liquid bulk items are also still available.
Shopping carts and hand baskets sanitized after every use
Signs indicate where to find sanitized carts and hand baskets. Staff will be available to assist you with any questions and to control the traffic flow in the store, as needed.
Look for signs indicating where to leave your used shopping cart when after you exit the store.
We are not accepting any returns, including glass milk bottles at this time.
- Hours at both stores are 8 am to 8 pm.
- High risk shopping hours are 8 to 9 am daily. We request customers not at high risk to wait until after 9 am to shop.
- These new hours allow time for staff to stock shelves, prepare food, and properly clean the store.
- The Bakery Cafe (across the street from the Downtown store) is temporarily closed so cafe staff can help in our very busy grocery stores.
Special Orders and Deli Orders
To better serve our greater community:
- We are temporarily suspending special orders.
- We can no longer hold items.
- We will no longer be accepting new deli catering orders.
We will continue to:
- Accept custom bakery orders (we'd love to make a cake for your at-home celebration). Call us at 360-734-8158 and choose option 3.
- Accept made-to-order sandwich orders for takeout.
Temporary Closures and Changes
(closures through at least April 30)
- Deli seating areas closed (including upstairs mezzanine in the Downtown store).
- Salad/hot dish/soup bars closed.
- Suspend use of all reusable personal items including shopping bags, produce bags, bulk containers, and cups/mugs/bottles.
- Suspend the sale of bulk tofu, bulk salad greens, and sprouts.
- Suspend use of Community Room at both stores through May 31. (Cordata Roots Room and Connections Building classroom).
- Healthy Connections classes canceled (see refund info below).
Previously announced ongoing closures:
- Play area for children closed.
- Baskets with free fruit for kids removed. Ask produce staff for fruit for kids.
- All self-serve food sampling suspended.
- The March 31 Annual Meeting is canceled.
About Healthy Connections classes
- All classes are canceled through May 31.
- We will continue monitoring recommendations to determine the status of summer classes and will update information on our website.
Refunds for canceled classes
- You do not need to contact us.
- Students registered for March, April, and May classes will be contacted about a refund.
What the Co-op is doing
- Increasing frequency of sanitizing high-touch surfaces.
- Installing additional hand sanitizing stations.
- Maintaining our already high sanitation practices.
- Reminding staff to stay home if experiencing cold or flu symptoms.
- Providing staff with support to stay safe including paid leave, employee assistance program, MDLive remote medical information, and remote work opportunities when possible.
What you can do
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Wash your hands often with soap and warm water for at least 20 seconds.
- If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces.
Public information resource
The Washington State Department of Health at doh.wa.gov. For additional information, call 1-800-525-0127 and press #. The hotline may experience high call volumes.