Phase 2 Updates
We will continue to update you on changes as they are implemented.
As of June 22—
Glass bottle returns resume:
- deposit bottles in crates located near cart attendant
- the attendant will provide vouchers to redeem at any register
Reusable shopping bags welcome:
- must be clean and in good condition
- bags must remain in your cart at all times in the store
- do not place any items in your bags prior to checkout
- do not place bags on the checkout lane
- be prepared to bag your own groceries
Please Wear a Face Covering in our Stores
In compliance with the Whatcom County Cloth Face Covering Directive, face coverings are required to enter all Co-op locations starting Friday, May 22.
This requirement does not apply to children under the age of two or to individuals who are unable to wear a face covering due to a medical condition.
Questions? Please email email@example.com.
We sincerely appreciate the cooperation our community has shown as we implement many changes during this time.
Help Keep our Co-op Community Healthy
- Do not enter the store if you are sick (experiencing coughing, fever, or shortness of breath)
- Wash your hands in our restrooms or use hand sanitizer stations when you arrive
- Practice safe social distancing: look for cues at you approach checkstands and maintain distancing in the aisles
- Please touch only what you intend to buy
- Shop solo whenever possible
- All staff are required to wear a face covering at work.
- Number of shoppers is limited during the at-risk shopping hour and throughout the day, as needed
- Plexiglass in checkout lanes for shopper and staff safety
- Social distancing markers for customers waiting to check out
- Shopping carts sanitized after every use
- Frequent sanitizing of high-touch surfaces
- Three cleaning shifts every day
- No returns accepted, including glass bottles.
- No use of reusable items from home.
- Organic Coffee and smoothie bars close at 5 pm
- Deli service counters close at 6 pm
- many service counter items will be available in the grab-and-go cooler after 6 pm
- Made-to-order sandwiches
- unavailable at Downtown store
- order by 6 pm at Cordata store
- New! Ready-to-eat fried chicken and herb roasted chicken to go
- Limit of four customers at a time
- Use of the provided single-use gloves is required
- No shopping carts in the aisle
- Limited selection of plastic containers is available at no cost while the use of reusable bulk containers from home is suspended.
- Hours at both stores are 8 am to 8 pm.
- High risk shopping hours are 8 to 9 am daily. We request customers not in a high-risk category to wait until after 9 am to shop.
- These hours allow additional time for staff to stock shelves, prepare food, and properly clean the store.
- The Bakery Cafe (across the street from the Downtown store) is temporarily closed so cafe staff can help in our very busy grocery stores.
Temporary Closures and Changes
- Deli seating areas closed (including upstairs mezzanine in the Downtown store).
- Salad/hot dish/soup bars closed.
- Suspend use of all reusable personal items including shopping bags, produce bags, bulk containers, and cups/mugs/bottles.
- Suspend the sale of bulk tofu, bulk salad greens, and sprouts.
- Suspend use of Community Room at both stores through May 31. (Cordata Roots Room and Connections Building classroom).
- Healthy Connections classes canceled.
- Play area for children closed.
- Baskets with free fruit for kids removed. Ask produce staff for fruit for kids.
- All self-serve food sampling suspended.
What the Co-op is doing
- Installing additional hand sanitizing stations.
- Maintaining our already high sanitation practices.
- Providing face coverings for all staff.
- Requiring staff to stay home if experiencing cold or flu symptoms.
- Providing staff with support to stay safe including paid leave, employee assistance program, MDLive remote medical information, and remote work opportunities when possible.
What you can do
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Wash your hands often with soap and warm water for at least 20 seconds.
- If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces.
Public information resource
The Washington State Department of Health at doh.wa.gov. For additional information, call 1-800-525-0127 and press #. The hotline may experience high call volumes.